Will my insurance cover the cost of my treatment?

Many plans pay 100% of the cost of preventative procedures.  However, benefits available vary widely based on the plan that was purchased for you.  Our office manager will help you understand your plan, and provide estimates based on your coverage.  Unfortunately, no insurance plan covers all dental expenses. Many routine dental services are not covered by dental insurance.  Plan benefits and the types of procedures that are covered are determined by how much an employer elects to pay for the plan.  The less expensive the plan, the fewer benefits you receive. Sadly, in general, insurance companies have elected to decrease the number and type of benefits available to consumers, while increasing the cost of these plans at the same time.  We must take charge of our dental health and not let insurance benefits keep us from reaching desired or necessary health goals.

Do you offer laughing gas (nitrous oxide)?

Yes, and it is offered FREE OF CHARGE.  A recent professional survey of dentists found that approximately 73% of dentists now CHARGE A FEE for this valuable service.  We will remain in the minority to ensure that your treatment is provided as comfortably as possible.

Are you available to treat emergencies?

Yes.  We understand how disconcerting an unexpected event can be.  Many patients feel uncomfortable calling the office with an emergency, questioning whether the doctor and staff will feel a concern is legitimate or not.  Regardless of the situation, our position on emergencies in very simple:  If you think it is an emergency, then we do too.   We will find time in our schedule to see you as soon as possible.  Because we believe in family time, our practice hours are designed so that evenings and weekends are spent with family.  However, we also understand that emergencies happen at the most unexpected times. In the event of an emergency, Dr. Cooper can be reached after hours by calling the mobile phone number provided on the office voicemail system.

What are your financial policies?

Good dental care is surely a wise investment in your health and well-being.  It is our responsibility to ensure you receive the highest quality care at a reasonable cost.  Our goal is to help you maximize the benefits you have while making remaining balances easily manageable.  Prior to any dental work, at your request our office coordinator will explain in detail the estimated cost and payment required for necessary treatment.  We request that you provide payment for your portion at the time of your appointment.  We accept most credit cards including Visa and Master Card, as well as Cash or Personal Checks.  For those who qualify, "no interest" payment programs are available through CareCredit.  Senior discounts are also available.

As a father of four, the oldest born in 2000, Dr. Cooper enjoys working with children.  Our goal is to help children develop a healthy, stress-free attitude regarding dental care.  We want set the stage early so that good, life long habits begin now and adulthood is free from dental disease.   As necessary, we enjoy a good relationship with the areas best pediatric and orthodontic specialists, and will refer your child to these caring professionals as the situation warrants.  

Is the office up to date on sterilization and safety procedures?